Upload a clear photo
Choose a bright, front-facing image that shows both eyes, the natural ear shape, and the expression you know best.
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Made for your pet
Add the details below. We will review your photo and send a digital proof before production begins.
Upload one clear JPG, PNG, or WebP image up to 15 MB. Show the full face, both eyes, and the natural shape of the ears.
English text works best for this first edition. Final placement will be shown in your proof.
Ships within 15 days after artwork approval. Transit time is separate.
A portrait, a photograph, and a few words that belong together.
The Story Frame is an approximately 22 × 27 cm black-walnut composition featuring one custom brass pet portrait, one customer photograph, and a pet name or short English message.
Upload one original, well-lit portrait photo with the full face, both eyes, and ears clearly visible. Avoid screenshots, filters, blur, heavy shadows, covered features, multiple pets, and detailed background scenes.
Timing: Ships within 15 days after artwork approval. Transit time is separate and depends on destination. International shipping is calculated separately.
This version does not include paw prints, nose prints, pet hair, ashes, or any item that must be mailed to us. Uploaded images are used only to review and fulfill your custom order in line with our Privacy Policy.
This piece is made specifically for you. You may request changes before approving the digital proof. Once you approve the proof and production begins, the order cannot be cancelled, returned, or exchanged for change of mind. If your item arrives damaged, defective, incorrect, or materially different from the approved proof, contact us with photos so we can make it right.
Made for one pet
A calm, considered process for portraits that feel personal without feeling overly formal. Every custom piece begins with your pet and the details that make them unmistakably yours.
Choose a bright, front-facing image that shows both eyes, the natural ear shape, and the expression you know best.
We review the image and send a digital proof. Production begins only after you approve the composition.
Your piece is produced after approval, checked, packed carefully, and prepared for its journey home.
01 · Piece details
A black-walnut story frame pairing a brass pet portrait with your chosen photo and a short personal message. Approximate overall size: 22 × 27 cm.
02 · Photo guide
Natural daylight works best. Avoid heavy filters, screenshots, strong backlight, cropped ears, and images where the face is very small. If the photo is not suitable, we will contact you before production.
Each custom piece ships within 15 days after artwork approval. Transit time is separate.